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IS Documentation

This web site is based around Twiki which allows web-based authoring of web pages. If you wish to use this facility yourself for other purposes, you should contact the IS Service Desk and ask for a "Wiki".

User Documentation

  • Internet applications and guidelines on various aspects of using the Internet including email usage, spam, web usage, security, etc.
  • PC assistance. Help on using your PC in the UoP environment.
  • PCs at Home. Some general advice on using PCs at home.
  • Unix documentation. For those who prefer to use Unix facilities.
  • Mobile Devices (phones in other words), concentrating on unsupported devices.

Operational Notes

This section is for teams to publicise various notes on the operation of IS systems and services.

  • Change requests for USG,LAN, USG,Systems, UNG, and UAG. These list requests for actions to be taken which may effect production services and are formally approved or disapproved by the weekly manager's meeting with input from the Service Delivery Managers. This mechanism ensures that work is not scheduled during periods unsuitable for users.
  • Combined "Change Logs" or more precisely a date order list of public outage issues and changes that have been made that may effect services. Archives: 2005, 2004.
  • Scheduled Maintenance: a date order list of permitted outages for maintenance.

  • Home for IS Technical Templates - Word templates for all IS systems' documents.

* Backup procedures - Procedures for changeing Legato's backup tapes on Thursday
* Servicedesk duty - A list of who is on duty for 2010

IS Teams

IS Projects and Working Groups

  • ISO is currently undergoing an evaluation of different possible email server products with the aim of replacing the existing Mercury product. The project has some public documents available.
  • Documentation Working Group?
  • Linux Desktop Project is working on a standardised Linux desktop for rolling out to those areas that require it.
  • Mac OSX Working Group
  • IS SOG - IS Security Operations Group. A technical group ensuring policies are adhered to and highlighting security issues to higher levels as necessary.

You may wish to look at a map of what this site looks like.

-- SysAdmin - 17 Jun 2004